Wondering where your order is? If you have not received
your order within 6 working days from the day the order was placed
you should:
1. First check with your local post office to see it your package
is there.
2. Then go on the web to
http://www.usps.com and choose Track and Confirm.
3. Your Tracking # is on the Yellow Post Card that was mailed the
same day your package was mailed.
4. If you don't have your tracking number yet call our office at
(936) 327-1104. If it is after office hours, please call our Call Center
at (800) 646-5590.
Give your name and/or the name of the person you were
shipping to, the date of your order, address to ship to and contact
information for you. We will get
Did you receive the wrong item or an item you didn't order?
Call and indicate the item that arrived instead of what you did
order. Let us know whether you need a refund or a replacement sent
to you.
How do you change your order? You can make changes to
orders from Pale Horse Publishing that have not yet entered the
shipping process.
Order placed:
Online: Send an e-mail to divorce@livingston.net with 'Change
My Order' in the subject line to notify us of the change.
By Phone: Call the phone number you called and tell the
operator what you need to change and your contact information. If
you don't know which number you used, use the Call Center number
(800) 646-5590
By Fax: Send the changes to (936) 967-8962
Due to the volume of packages we ship each day, it is impossible
to locate and make changes to any package once it has entered the
shipping process.
Canceling items, combining orders, or changing your shipping
address, speed, or preference might affect your order's cost and
delivery time.